Operations Manual

System Monitoring

• Log aggregation via ELK Stack

• Real-time system health indicators on admin dashboard

Performance Optimization

• Load-balanced microservices architecture

• Caching layer via Redis for frequently accessed data

• Rate limiting via API gateway

Scaling Strategies

• Horizontal pod autoscaling (HPA) for containerized services

• Queue-based task splitting for asynchronous scoring and alerts

Backup and Recovery

• Daily snapshots of core databases (PostgreSQL, MongoDB)

• S3-compatible object storage for secure offsite backups

• Version-controlled deployment rollbacks

Incident Response

• Runbooks available for every service class

• Automated alert escalation to DevOps and Engineering leads

• Status page updates via community channels in case of downtime